Usage Client Success Stories
Every day, businesses face diverse challenges. The following companies, from a range of industries are no different. After implementing our powerful business management tools, they now have two things in common.
Success, and Usage Business Software Solutions.
Fresha Fruit Juices
Business: fruit juice manufacturer and distributor
“At a glance I can see how much stock I have and how much I need to order. I can make decisions on the fly which will benefit the business going forward rather than making decision based on the past. I like the fact that we can add new functionality to Sage 200 Evolution and know that the program will be able to manage new requirements.”
Brian Stevens, Owner, Fresha Fruit Juice.
Product:
Fresha Fruit Juices is an Australian owned fruit juice manufacturer and distributor. The core business is the sale and distribution of its own range of products, and the re-sale of selected soft drinks, bulk water and coffee products.
Products are sold to the Route Trade which is made up of corner stores and kiosks. These products are also sold and distributed through licensed premises, hospitality, petrol stations, convenience stores and supermarkets.
Challenge
Replacement of a no longer adequate entry level core accounting package with a business management solution to manage future expansion and processing requirements.
Requirements
- future expansion
- multi-warehousing
- inventory management
- detailed reporting
- business analytics
- customer relationship management (CRM)
- future online store
Fresha Fruit Juice’s owner, Mr Brian Stevens, knew their existing accounting software would not serve the future requirements of a growing business.
Mr Stevens ordered a system solution needs analysis which identified the key requirements of the new system. These included multi-warehousing, strong inventory management, reporting and, importantly, interwoven customer relationship management (CRM). This would facilitate the recording of critical customer information, relationships, process control and marketing.
Fresha Fruit Juices also needed an integrated, automatically synchronised mobile solution to quickly and simply capture van sales, often in remote locations.
The new system must facilitate business analytics and detailed divisional reporting across multiple warehouses and divisions including manufacturing, van sales, retail and wholesale.
A near-future requirement is a seamlessly integrated on-line store.
Solution
Fresha Fruit Juices chose Sage 200 Evolution which utilises Microsoft’s® robust SQL architecture. This enables the business to manage a greater volume of transactions with additional flexibility to handle future expansion and growth.
Reporting
Sage 200 Evolution’s detailed Inventory Management module allows management to know current stock levels and locations at all times and make critical business decisions.
Fresha Fruit Juices is able to prepare for peak times when stock levels can fluctuate. Sage 200 Evolution has a strong focus in Inventory Management with infinite price levels, a Discount Matrix module for those special price structures, Segmented Inventory, MUM (multiple unit of measure) plus Lot Tracking and Barcoding.
The Bill of Materials/Manufacturing module provides additional functionality and control enabling sub-manufacturing, wastage control and creates by-product detail. Sage 200 Evolution automatically draws down raw materials from stock placing them into ‘Work in Progress’ and once complete, adds the finished product to inventory ready for re-sale. With a better understanding of stock, Fresh Fruit Juice are in a much better position to manage ordering and scheduling to meet manufacturing demands.
The Sage 200 Evolution Report Writer provides flexibility to allow the user to personalise reports to suit the business reporting needs. The Report Writer is interwoven throughout and combined with User Defined Fields (special fields) to enable much flexibility.
User Defined Fields can be added in any area of the system as required to enable capturing, enquiring and reporting personalisation.
Business Intelligence Reporting with Sage Intelligence (BIC) – dynamically links your data, taking your business beyond standard reporting functionality. You can generate spreadsheets by simply extracting Sage 200 Evolution accounting data and converting it into an easy-to-read, graphic format. Sage 200 Evolution’s BIC retains report formats and makes them available for future use without spending many manual hours creating through traditional methods.
PDA Integration & synchronisation
A Personal Digital Assistant (PDA) app to capture the van sales made on the road and some in remote locations was developed to seamlessly synchronized directly into Sage 200 Evolution.
Results
Since implementing Sage 200 Evolution, Fresha Fruit Juices has greater control over their inventory. Financial processes have been streamlined and management has a holistic view of the business. In the future, Fresha Fruit Juices is considering the introduction of an on-line store where distributors and customers will have the opportunity to purchase products through the web.
Footprint Books
Business: distribution
“Things don’t get caught in a blind alley anymore, the system prompts you when something has been missed.”
Simon Player, Part owner/director.
Footprint Books is a total distribution service, incorporating sales, marketing and warehousing of high quality academic and specialist books.
The business has over 92,000 book titles representing publishers from the USA, UK, Canada and New Zealand with an annual turnover exceeding $6.8 million. The distribution and warehousing facility is based in Sydney employing 20 people.
Their business goal is to make educational and reference material available for professionals, business people, students and lovers of learning in the Australasian marketplace.
Challenge
Footprint Books were facing daily challenges, their existing financial package did not have the features required for the advanced processing needs of their growing business. The current software would only allow ten users to simultaneously access the system.
The challenge is to find a solution that can incorporate the financial aspects of the business with detailed inventory and order management. The solution must have the capacity to store over 92,000 book titles each containing large amounts of indexed and searchable information. The stored information is used by customers to easily search for book titles when purchasing online.
Requirements
- expansion & scalability
- inventory management
- order management & fulfillment
- inventory searchability
- business process automation
- customer relationship management
Solution
Sage 200 Evolution, a robust flexible solution, was implemented along with additional modules from Systems Practice ‘SP Toolkit’ which assisted with the automation of the business processes and the development of electronic communication to customers.
- Automated ordering and dispatch a breeze with Sage 200 Evolution
Orders are received by phone, fax and the website. Upon receipt the orders are allocated through the Order Allocation module which assigns existing stock to the orders based on various criteria such as urgent orders and oldest order date. Once the allocation is complete, the module prints picking slips for all orders with allocated stock. Orders then move on to the Scan Pack Module which allows the warehouse to pick and pack the allocated quantity using barcode scanners. This part of the process ensures that the correct books and quantities are picked for the order.
- Systems Practice ‘SP Toolkit’ integrates with Sage 200 Evolution
The SP Toolkit comprises a range of add-on modules covering warehousing and inventory management. The modules used by Footprint Books are: Branch Transfer, Scan Pack, Scan Receive, Dispatch, Reorder, Order Allocation, Import Cost and CRM Assist. Each module has been interwoven into the core of Sage 200 Evolution to create the automated ordering and re-order process.
Results
Sage 200 Evolution is a robust flexible solution that integrates with additional modules to facilitate the automation of business processes.
Footprint Books has increased staff productivity and reduced staff numbers since implementation.
Sage 200 Evolution’s SQL database is a robust foundation which can manage extensive indexed and searchable information for 92,000+ book titles. Footprint Books can rest assured that the solution will continue to grow with the business.
Ibex Industries
Business: design and manufacturing meat-processing equipment
“It is a solution for our business for today and tomorrow – and with this in mind, it will grow with our business better than any of the other solutions we reviewed in our decision-making process. We are now able to have far more data in one central point, all integrated and we have one system that does everything we require with relative ease making management assessments and decisions a lot easier.“
Ray Connor, General Manager.
Ibex Industries (IBEX) specializes in the design, development and supply of equipment and consumables for use in the Meat Processing industry. As a global company, IBEX operates from three locations; New Zealand (Head Office), Australia (sales office) and Brazil (sales Office) with all transactional accounting at the sales offices, and management accounts for the Group via the head office.
Challenge
After many years of happily using Sage Pastel Partner, IBEX experienced massive growth within the business. Sage Partner simply could no longer tick all the boxes, and IBEX management knew that any change was going to be met with resistance as the staff was very dependent on Partner and knew the package well. That was one of the reasons why there was such a long delay in changing systems and also why IBEX kept the upgraded software within the same vendor stable and migrated to Sage 200 Evolution.
Ray Connor, General Manager at IBEX says: “With our new sales office opening in Brazil, we needed to have the opportunity to utilize multiple description listings for all products to allow invoicing from the English speaking head office, in the local currency, and in Portuguese”.
Solution
Some of the main features of Sage 200 Evolution that influenced the purchasing decision is BOM (Bill of Materials) and Multi Warehousing modules, the ability to operate and manage the accounting function of a satellite office (in a foreign currency), and being able to easily consolidate accounts from multiple operations/countries. Furthermore, the ability to have multi lingual descriptions also satisfied the criteria.
The Sage Intelligence module (BIC) with its automated, consolidated reporting from multiple sources is beneficial. Detailed reports were customised resulting in a substantial monthly saving of man hours.
“While the out the box software was perfectly suited to our needs we were able to have customizations made by our IT Team to configure it to be exactly right for IBEX. We were able to easily customize numerous forms so that our professional image was maintained” said Connor.
Results
Whilst the delivery schedule was compact, the scoping, needs analysis set up and training were well co-ordinated and professionally executed, resulting in a project that was delivered on time and on budget.
Medical Sales & Service
Business: medical equipment service and sales
“It’s important to keep your staff motivated and have the ability to address a drop in sales. Sage 200 Evolution provides me with the tools to see this at anytime from anywhere. We were very happy with Progressive Business Technologies and their on-site assistance during the implementation and transition to Sage 200 Evolution.“
Rod Dowding, Sales Manager.
Medical Sales and Service has grown considerably since opening their doors in 1975. The business was established to fulfil a need in the Western Australian health care market for the servicing of medical equipment in the areas of anaesthetics, resuscitation, respiratory/oxygen therapy and infant care.
As the business continued to grow, they expanded their services to include the sale of medical products which complemented the equipment servicing business.
Challenge
Medical Sales & Services needed to find a business management solution with detailed segmented reporting of sales and profitability.
Requirements
- data segmentation
- detailed sales reporting
- customer relationship management
- divisional reporting
Rod Dowding, Sales Manager for Medical Sales and Service, manages a team of sales representatives who are on the road visiting clients regularly. Previously, Rod spent countless hours manually segmenting sales figures to record the sales activity for each team member and each product and service. Only upon completing the data segmentation was Rod able to have a true understanding of the profitability of each division to then calculate sales team bonuses based on their individual performances.
Solution
Medical Sales and Service chose Sage 200 Evolution software for divisional reporting, sales force automation and customer relationship management.
Sage 200 Evolution’s General Ledger was introduced for divisional reporting
Medical Sales and Services has the ability to capture individual sales figures for two divisions within the one client. “We have a hospital which uses our Service Division as well as purchases from our Consumable Division, so it’s important that we keep the two businesses separate but keep them connected to manage and report on the one business”.
Simple CRM & sales force automation are tightly interwoven into Sage 200 Evolution
Sales staff have the ability to enter a lead into the system against a prospect. You can create quotations and simply convert the prospect to a customer and at the same time, the quote to an invoice without having to re-key any of the information. “My sales team are quite happy to work on the system now, they find it quick and easy to write an order, especially since the lead is in there already”.
Sage 200 Evolution allows you to capture communication with the customer in one area. The information helps sales staff stay informed and manage business relationships effectively and efficiently.
Customisable reporting is simple in Sage 200 Evolution
Progressive Business Technologies made further customisations to the data grid views to allow Medical Sales & Service to view data in the way they want to see it. By customising the grid view, they have the ability to produce reports quickly and simply.
Results
Rod has the ability to track the sales team’s progress on the fly. With deeper insight, Rod can address the changes immediately. Reports can be viewed anytime with graphs of the current sales for each team member making it easy to identify any problems and act on these straight away before them leading to unsatisfied customers or staff members.
The sales team have the ability to manage the progression of leads, orders and invoices out on the road. The process facilitates sales momentum which empowers and motivates the team.
Nandos
Business: restaurant chain
“The information is now centralised and gives management a central resource for comprehensive reporting and well-informed decision making.“
Marc Lewinsohn, Information Technology Manager.
Nando’s is an international brand with restaurants in over 40 countries including, New Zealand, Fiji, Africa, Canada, London, Malaysia and Singapore. Nando’s famous cockerel opened in Western Australia in 1990 and specialises in Portuguese-style flame-grilled Peri-Peri chicken.
Nando’s has since spread its wings creating more Nando’s addicts and has opened restaurants throughout Australia.
Challenge
To find an Enterprise Resource Planning solution which incorporated Customer Relationship Management (CRM) and Financial Management interwoven within the one program. Requirements included customer relationship management for future expansion and franchisee management.
Solution
Sage 200 Evolution has given Nandos improved Franchisee communication, a holistic view of the business and detailed, segmented reporting.
- Improving Franchisee communication on the road
Nando’s sales team has the ability to log in through Terminal Server to Sage 200 Evolution whilst out on the road, and access live data on their visiting franchisee appointment list. The staff member accesses current data such as sales, outstanding monies and communication history on the road for each appointment. Up-to-date information allows the sales team to follow through franchisee requests and meet head office business expectations effectively and efficiently.
- Holistic approach
Franchisee information is stored and recorded within Sage 200 Evolution. At any time, staff can access current store marketing plans, training schedules and new store openings. Marketing details are stored as well as operational plans, quality control procedures and store plans. Nando’s corporate staff all have access to Sage 200 Evolution’s CRM module daily and utilise the information as the foundation of franchisee communication.
- Strength of Architecture
Sage 200 Evolution’s robust MS-SQL database supports Nando’s complex divisional structure allowing the business to break down business divisions by groups, departments, locations and incident types, thus supporting complex reports.
Data can be sliced and diced to suit individual needs. For example, marketing may need to see current sales for a month and remove any other data not relevant to the search by simply dragging and dropping the fields within Sage 200 Evolution.
The ability to segment your financial reporting was a big plus for Nando’s.
Results
Sage 200 Evolution has brought together two fundamental functions of the business, equipping management in streamlining the accounting and management process. The solution allows for simple and effortless daily financial management which goes beyond accounting.
Consolidation of Profit & Loss and Balance Sheets along with the invoicing all in one system has improved processing times and sales team actions. Management now has a comprehensive snap shot of the business with detailed reports for well informed decision making.
North East Media
Business: media
“The upgrade has enabled us to move forward on a number of accounts processing fronts including amalgamating separate trading divisional databases to better manage 25,000 customers; providing BPAY options; CRM and automated subscriptions; debt collection enhancements and additional automation of supplier/remittance payment processing to name a few. We anticipate considerable productivity gains and improved service to customers, directly associated with the upgrade.”
Hartley Higgins, CEO, North East Newspapers.
North East Newspapers, a division of Provincial Press Group, publishes local newspapers focusing on community issues in North East Victoria. Serving the community for over eighty years, this independent news and information company is based in Wangaratta, Victoria with offices in Myrtleford, Mansfield and Surrey Hills in Melbourne.
The company is also involved in related businesses with offices in Healesville, Yarra Junction, Monbulk and Laverton North.
Together with its network of publications, specialist journals and magazines, North East Newspapers also has a growing company web presence plus numerous other specialist sites including a partnership with Victoria’s Real Estate Institute.
Solution
The benefit of combining all divisions into one efficient company database and utilizing segmented GL for all divisions was the main motivating factor to move to Sage 200 Evolution. Having started with a DOS System 20 years ago, North East Media moved to Sage Pastel Partner and upgrading to Sage 200 Evolution was a natural progression.
Sage 200 Evolution’s strength lies in its focus on business activity management functionality interwoven into the core of the accounting application.
Solutions for database efficiencies and management software to enable ease of growth have been provided in the form of:
- CRM – (Contact Management) – providing a holistic view of the business by integrating business activity data with numbers. This integration has provided North East Newspapers with the ability to control not only their financial situation but their relationships with customers, suppliers and employees, not previously available.
- UDFs – (User Defined Fields) – allowing for adding fields as and when required to capture information that can be used for forms, reports, grids, etc. such as Bpay fields;
- Flexibility of software where key files can be displayed in a desired format, grouping and sorting as required and the ability to export for marketing.
- SQL database allows for handling very high volumes – with customers in excess of 25,000 – in one consolidated database;
- Ability to integrate third party applications. Annexa assisted with a customisation by integrating Synergy Software (Paper Layout Software) whereby advertisements booked via Synergy are invoiced and exported directly into Sage 200 Evolution daily.
- Integration with Microsoft Office, allows for efficient e-mailing of transactions/invoices/statements, previously a labour-intensive process.
- Payroll integration eliminates manual journal creation.
- Sage 200 Evolution Report Builder is more flexible: Invoice/statement details have a lot more information for customers of each transaction eliminating unnecessary customer enquiries.
- Previously, where subscriptions were handled manually, now this is automated and one database is utilised to run an invoice batch which prints labels as well.
Further benefits in the form of add-on modules such as:
Debtors Manager – works efficiently with the SQL database while assisting with debt collections.
Sage Business Intelligence (BIC) – management reporting module utilizing and linking to Microsoft Excel with the ability to customize reports and allowing for greater depth of reporting and scheduling.
Results
Immediate results were realized with the automation of many processes and far greater options available with recurring processes set-up such as journal batches.
By the end of the first month, up to the minute reporting across all divisions, providing a consolidated view of operations was achieved. The ability to sort, group, filter data and ease of export for a variety of daily tasks not previously available, is of major benefit.
The process of receipting transactions, allocations and enquiries being available in one database has also been an enormous benefit. Automated Supplier Payment/Remittance/EFT performed in one process and not from third party products. Bank reconciliations are now performed weekly, freeing up a month end bottleneck.
Customers with separate accounts across the divisions, have now been converted to one account, thereby increasing the levels of efficiency. General processing functions can be performed such as renumbering codes without a lengthy individual access requirement process.
North East Newspapers has achieved its objectives of consolidating its databases across all divisions, automating processes, increasing efficacy of processes and providing immediate reporting across all divisions. Long term benefits will also apply in an increased level of efficiency and ease of handling future challenges and growth.
Olsson Pacific Industries
Business: manufacturing
“It was important to get a solution that could manage both the manufacturing side and the sales side of the business, but still have the ability to work between the two. My staff are much happier and enjoy working in the system, they find Sage 200 Evolution easy-to-use and I can see that we have achieved a work life balance for them, which was very important to us.”
Murray Olsson.
Olsson Pacific Pty Ltd is a family-owned and operated company which manufactures salt through solar evaporation in Australia. The manufactured salt is used throughout three separate businesses under the Olsson Pacific Pty Ltd umbrella. Products range from:
- Olsson’s Nutritional products manufacture supplements for animals such as Salt Blocks and Molasses. These products are a multi- vitamin for cattle and play a very important part in the health of Australian cattle particularly through times of drought.
- Pacific Salts business manufacture table salt and other salt products for human consumption and for use in commercial pool filtration systems.
- OP Therapies, a small business under the Olsson Pacific umbrella, manufacture therapeutic salt products for the body mind and soul.
The business consists of three manufacturing plants, five offices with three attached factories. Three distribution offices positioned throughout Australia, twenty storage facilities also throughout Australia with a further 500 national consignment holders.
Challenge
Disparate systems with limited functionality were causing time delays and data integrity issues for the business. The five branches used a separate accounting system which was not integrated with head office. The end-of- month process involved the laborious task of copying and pasting data into spreadsheets from each of the accounting packages. Management was faced with data integrity issues due to the double handling and re-entering of information. Managing stock control at the various consignment locations was time consuming. The situation was critical and Olsson Industries needed a new financial solution fast.
Requirements
Olsson Pacific Pty Ltd required a robust, integrated system with up-to-date features, excellent multi-location stock control and flexible, useful reporting.
- integrated system
- timely reporting
- data integrity
- inventory control
Solution
Sage 200 Evolution software was chosen and implemented which now runs on Terminal Services in the Brisbane office. A Multi-Warehousing module was implemented to manage the many consignment locations. The solution was rolled out to each of the five office locations with minimal downtime and minimal disruption to the staff and customers.
The three businesses were coded separately allowing Olsson’s to manage each individually from the one database. Separating sales from the manufacturing business was a high priority.
The smart use of User defined fields provides quick and easy reporting.
Olsson Industries now has the ability to manage the businesses strategically, with the benefits of customised reporting and live data analysis. The Sales Order process has been streamlined and provides an option for the user to select a sales order for one of the three businesses. Once selected, the Sales Order will be populated with the business brand and the user will only see stock and customer details specific to the business chosen.
Multi-warehousing helps Olsson Industries keep track of their consignment stock in over 500 locations.
Results
Sage 200 Evolution meets the needs of Olsson Industries with the capability to manage several businesses separately within the one solution.
The business now has the ability to keep track of stock at multiple consignment locations and report on inventory. Previously staff would create these reports manually by sending and receiving faxes – now the process is managed through automatic email’s saving staff time and the business money.
Stylus Tapes International
Business: specialist importers of adhesive tape
“We can go back into Import Costing and adjust the currency and re-run the purchase order. Previously if an error was made and realised after the Purchase Order was processed, it could take weeks to fix. This is particularly important when you are training new staff who can make errors when they are learning.“
Dave Henry, Operations Manager.
Stylus Tapes International was established in 1981 and is 100% Australian owned & operated.
Serving the local market and south pacific region, Stylus Tapes International import, convert and wholesale adhesive tapes in Australia. Importing from America, Europe and Asia, Stylus Tapes International is a dynamic business with Head office and principal warehouse located at Smithfield in New South Wales and offices throughout Australia.
Products range from packaging tapes, self-adhesive envelopes, masking and paper tapes, strapping & filament tapes, stationery tapes, single and double-sided foams to custom printed tape and labels.
Challenge
Stylus Tapes International’s existing solution was struggling to cope with the additional users accessing the system concurrently. Extra staff had been employed to manage the increase in customer management. The business was faced with data integrity issues as well as time delays for processing and ordering.
Requirements
- multi-user
- data integrity
- inter-branch transfers
- detailed reporting
- complex pricing structure
This existing solution lacked features to facilitate new processes which were crucial to the growing business. Long standing Business Partner Systems Practice undertook a needs analysis and uncovered the core features the new solution would need to have.
The new solution would need to manage multiple concurrent users, inter-branch transfers, detailed reporting and facilitate a complex customer pricing structure.
Solution
- A holistic approach to stock management
Stylus Tapes has offices and warehouses in each state where orders are received daily by email and telephone. Each branch now processes and dispatches their orders locally. If there is insufficient stock to fill an order or a custom order is received, then the system will automatically transfer the order through to Head Office for processing and dispatch.
Sage 200 Evolution was rolled out nationally, with each branch accessing the main system at Head Office. Head Office manages inventory transfers weekly, replenishing the stock for each branch.
- Flexibility to re-run purchase orders saves Stylus Tapes hours
Stylus Tapes enjoy the flexibility that Sage 200 Evolution offers. With exchange rates regularly changing, it was important that the new solution include the flexibility to amend a purchase order once processed.
- MS-SQL manages a complex pricing structure
Sage 200 Evolution’s robust MS-SQL database allows the business to manage the complex pricing structure and high-volume processing demands of the business.
With over 1500 customers each with their own pricing variation, it was imperative they find a solution that could facilitate the elaborate pricing matrix.
Stylus Tapes has the ability to extract detailed reports that provide up-to-the minute information for stock management, re-ordering and detailed sales analysis.
The business now has the tools to react quickly to changes in sales and inventory management and forecast future productivity.
The new processes implemented support management to make informed decisions for the business and its future, laying a stable foundation for continued growth.
The Russell Collection
Business: importer and distributor of pewter, silver plate and glassware
“It’s important to keep your staff motivated and have the ability to address a drop in sales. Sage 200 Evolution provides me with the tools to see this at anytime from anywhere. We were very happy with Progressive Business Technologies and their on-site assistance during the implementation and transition to Sage 200 Evolution.“
Rod Dowding, Sales Manager.
Product:
The Russell Collection is a family owned company that imports glassware from Europe and silver plate and pewter from South East Asia. Products are distributed on online and through a team of agents located throughout Australia and the South Pacific.
Challenge
Replacement of an existing slow, unstable and un-expandable financial system which was inhibiting business growth.
Requirements
- stability & expandability
- speed
- unlimited multi-user
- inventory management
- order management
- customer relationship management
With customers in excess of 3,000 and product lines of 2,500, The Russell Collection needed a robust solution that could manage the daily demands of large orders and products lines. They also needed a solution that could assist with data storage, data analysis and stock management.
The business was finding its existing financial solution slow and unstable. Data integrity issues required daily re-indexing – slowing down processing.
Many of the staff needed to work on the system simultaneously which was slowing the system down and causing issues with data integrity. The old system lacked interface options for programs like dispatch with limitations for integrating additional modules as the business grew.
Solution
Sage 200 Evolution was implemented within the business, taking advantage of the robust database technologies of Microsoft SQL.
Sage 200 Evolution has the capacity to provide unlimited users simultaneously, instilled confidence for the business who required a number of staff to access the solution at the same time. Sage 200 Evolution can manage the business’ multiple product lines, individual client data and the large number of orders all from the one database.
- Multi-currency module manages the Overseas imports.
With Sage Evolution Multi-currency, the business can process supplier transactions in their currency. It allows the business to track foreign currency, and supplier values in both the foreign and home currency so they can view balances and transactions in either currency at any time.
Sage 200 Evolution Multi-currency maintains a history of exchange rates, and transactions can be processed at earlier date, using the most accurate exchange rate.
- An automated ordering solution which facilitates over 3,000 accounts
Sage 200 Evolution was customized to integrate to the existing freight system. The freight system manages the Consignment notes and dispatches for orders received via the eCommerce website, agents and gift fairs. Each step of the order process is interwoven within Sage 200 Evolution, offering a fully automated, error free ordering solution for the business.
As an order is received at a gift fair, it is scanned using a hand-held scanner which automatically processes the order into Sage 200 Evolution. The order is processed to an Invoice which then integrates with the existing Freight System where the goods are ready for dispatch. Stock levels are also managed on the fly in Sage 200 Evolution.
Results
“We certainly haven’t been disappointed with Sage 200 Evolution, it has delivered on everything that has been promised and if we need it to do more, our trusted Business Partner, Systems Practice of 20 years will customize it to do so.”
Sage 200 Evolution’s SQL database manages the multiple product lines, customer and agent addresses and the 3,000 plus customers with ease.
Processing speed has increased substantially and is not affected with a number of simultaneous users. Detailed reports provide transparency of the stock levels so the business can begin to forecast stock orders and better manage stock levels in the future.
